Expressive Interfaces and Emotions?

In our reading at the bottom of page 185, it mentions that most people would be willing to wait a few seconds for a website to load if it looks a little nicer.  I however, am not one of those people.  I’m one of the people that gets annoyed with most of the little cute things I see on the internet.  When I get on the internet I know what I am looking for, and I don’t want to waste time so that the same website I can see is a little cuter than it should be if it were just plain text.  Why do most websites now seem to have a primary focus on their appearance?  If the designers just made it easy to browse and find the information you are searching for, wouldn’t that be good too?  Why do most websites not have a link you can press to just load a website in a  simple form (like some have an HTML form rather than a flash form)?

On page 191 our reading talks about “gimmicks” and error messages that are sometimes impossible to comprehend.  These are things that just frustrate the users, and to make it worse, someone was paid to put them there!  These are things that could be fixed from the start, as the reading suggests.

With something like ergonomics, a physical issue that people have to test for functionality, I can understand something going wrong because people are different in how they grab a handle or something like that.   But something like a website should have some of these things already fixed, right?  Especially business-oriented websites that don’t need to be cute all the time.  Perhaps it is just the social differences between cultures (the text mentions that in Japan the cute emoticons are now almost at cult status), but in my opinion, I could do without them, and I know many who think similarly to myself.  What do you all think?

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2 Responses to “Expressive Interfaces and Emotions?”

  1. foxbjk Says:

    Well, I agree and can find several examples of when design goes too far and simple is better. But you should know that most modern web browsers have options to use their own CSS that the user supplies as opposed to the one designed. Have you tried this? For some, but not all sites, this may be what you want. Also, I understand the error message issue, but believe me, people will still come up with stupid error messages mainly because they’re not able to properly gauge what their users can and cannot understand.

  2. hkjung Says:

    To add some comments about error messages, it is so true that these days even designers cannot expect what users will do and how their system (particularly online portal community) will be used as users increase. Also as more users are getting more knowledge about technological skills, they can customize their use of already designed software or websites. This is related with complexity and unpredictability of software or online product, which is really difficult to solve from traditional design approach.


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