Many companies have spent a large amount of time and money on research in an attempt to make computers and computer software mimic human though/emotions. These companies believe that this will better the user’s experience, making it either more enjoyable or simple. However, in my experience i have found this to be hindering. When i interact with an interface or tool that attempts to mimic human emotions or likeness, I find that i have to first look through the “personality” of the AI to find the information that i was looking for. I do not interact with it as if it is a living being, and I find its attempt to do so out of place and unneeded.
Obviously computer AI has its place in child software and games, but my question is, does anyone see a distict benefit for software interacting with its user in a human manner?