The main problem with Google Maps that our group has come up with is familiarizing users with the website’s features. While looking for a possible design solution, I decided to concentrate on the “Getting Directions” and “My Maps” features.
First, when a user enters the website, two fields (one receiving the location of the origin; other taking the location of the destination) should be visible to him. After the user has entered the required information, he should be offered two options: a) get directions in miles, b) get directions in kilometers. The latter is either for the users outside of the USA or the users who have just arrived to the USA and are not familiar with measuring distances in miles, yet.
Second, the user should see two buttons – “create new map” and “browse the directory” – immediately upon entering the website. This way, he can be aware of “My Maps” feature whenever he comes to the website.